Key Takeaways
- Psychiatry-Cloud enables customizable billing reports and templates for greater flexibility.
- Psychiatry-Cloud offers dedicated RCM support with concrete success metrics.
- TherapyNotes lacks a mobile app, limiting accessibility for on-the-go providers.
- Learn more about how Psychiatry-Cloud is setting up practices for success.
Billing for behavioral health can be complex, and choosing the right EHR and practice management service vendor is crucial to processing claims efficiently. While TherapyNotes provides billing tools, it lacks key automation features, leading to inefficiencies and manual errors. Additionally, it doesn’t offer a mobile app, making access to billing and documentation less convenient for providers who need flexibility.
Psychiatry-Cloud is a fully integrated EHR and billing solution designed specifically for behavioral health. Unlike TherapyNotes, it offers robust billing automation, custom reporting, and dedicated revenue cycle management (RCM) support. Here’s how Psychiatry-Cloud differs from TherapyNotes in nine key areas.
The following information has been collected through third-party platform reviews and user-published feedback.
Table of Contents
Flexible Payment Processing
TherapyNotes offers various billing features that handle both insurance and self-pay clients. It comes prebuilt with some standard transaction options. However, for complex billing scenarios like sliding scale fees or split payments, TherapyNotes lacks flexibility, requiring manual workarounds.
Why It Matters
Psychiatry-Cloud provides a fully integrated EHR and billing system that eliminates the need for manual adjustments by automating complex billing structures. This reduces administrative burden and ensures that all claims, including those with non-standard structures, are processed efficiently. Practices that adopt an integrated system like Psychiatry-Cloud report a 70% increase in revenue and a 65% reduction in claim rejections.
Advanced Automation for Claims Submission
TherapyNotes allows electronic claims submission but lacks deeper automation, requiring more manual intervention. Psychiatry-Cloud boasts advanced features that streamline claims processing, such as automatically preparing CMS 1500 forms directly from clinical notes, ensuring timely and accurate submissions.
Why It Matters
Automation reduces the risk of claim errors due to manual data entry, which is one of the primary causes of rejected claims. By ensuring claims are formatted correctly and submitted promptly, Psychiatry-Cloud helps practices get paid faster and focus on patient care rather than administrative tasks.
Customizable Billing Reports
TherapyNotes offers billing reports, but they are limited in scope. Psychiatry-Cloud offers users a full range of financial reports, helping practices track outstanding claims, revenue trends, and payment postings. We also enable authorized EHR users to download their revenue data if they wish to create custom configurations.
Why It Matters
Tailored reporting enables practices to track specific metrics that impact financial performance. Whether monitoring charges, aging, or payment postings, Psychiatry-Cloud’s comprehensive reporting system allows administrators to make data-driven decisions to enhance revenue and optimize operations.
Revenue Cycle Management (RCM) Support With Proven Results
TherapyNotes connects its clients with billing services, though it’s unclear if they offer RCM support themselves. What is apparent is that Therapynotes doesn’t offer potential customers clear results metrics. Psychiatry-Cloud gives its customers the option of an assigned Revenue Cycle Management Advisor (RCMA) to oversee billing processes, with case studies that illuminate real-world practice revenue outcomes.
Why It Matters
Having a dedicated RCM expert and knowing what to expect ensures consistent oversight of financial performance. Psychiatry-Cloud users benefit from hands-on guidance that proactively addresses billing inefficiencies, reduces outstanding receivables, and enhances payer negotiations, leading to increased collections and financial stability.
Auto-Posting of Payments for Faster Reconciliation
TherapyNotes supports ERA (electronic remittance advice) posting, but Psychiatry-Cloud enhances this with automatic reconciliation, reducing manual tracking and data entry.
Why It Matters
Even with built-in guidance, manual payment posting is time-consuming and prone to errors. With Psychiatry-Cloud’s auto-posting feature, payments are accurately recorded and reconciled, ensuring real-time financial tracking, reducing administrative workload, and accelerating cash flow.
Efficient Secondary Billing Process With Automation
TherapyNotes offers secondary billing but requires additional manual processes. Psychiatry-Cloud automates secondary claim form submission through the clearinghouse, reducing delays and ensuring seamless reimbursements.
Why It Matters
Managing secondary claims manually can lead to missed payments and increased labor costs. Psychiatry-Cloud’s automated approach streamlines the process, ensuring all eligible claims are submitted on time, maximizing reimbursements and minimizing revenue leakage.
Customizable Forms and Templates
TherapyNotes has pre-set forms that can’t be customized extensively. Psychiatry-Cloud gives providers prebuilt templates for most use cases, but also allows behavioral health practices to create and modify them, ensuring documentation meets their specific needs.
Why It Matters
Customizable templates are crucial for behavioral health practices, as they allow providers to tailor documentation to different patient populations, treatment modalities, and compliance requirements. Custom and saveable forms improve efficiency by reducing redundant data entry and promoting accuracy. By allowing modifications, Psychiatry-Cloud empowers practices to create workflows that align with their unique operational needs, ultimately saving time and enhancing patient care.
Fast Implementation and Best-in-Class Support
Like many EHR developers, TherapyNotes has been slow in rolling out improvements, leaving users waiting for enhanced billing features. Psychiatry-Cloud offers rapid implementation with on-site training and responsive support—at very little or no cost.
Why It Matters
Quick onboarding and responsive customer support minimize downtime and frustration during implementation and during daily use. Psychiatry-Cloud ensures providers can leverage the system’s full capabilities from day one, with dedicated training and continuous improvement based on user feedback.
Data-Driven Billing Enhancements
TherapyNotes provides some standard billing functionalities, but lacks deeper analytics for revenue optimization. Psychiatry-Cloud leverages data insights to help practices refine their billing processes.
Why It Matters
Understanding payer behaviors and claim trends allows for better financial planning and maximized reimbursements. With real-time analytics, Psychiatry-Cloud enables practices to make informed decisions that improve financial performance and reduce denials. Enhanced data analysis can also help identify bottlenecks in claim processing, allowing practices to optimize workflows for better efficiency.
Psychiatry-Cloud: Your Billing Partner of Choice
If your practice uses TherapyNotes but struggles with limited automation, manual claim processes, lack of customization, or mobile access limitations, Psychiatry-Cloud provides stronger, more efficient EHR and practice management solutions. Experience best-in-class support, advanced features that save you time and money, customizable workflows, and seamless revenue cycles with our comprehensive approach.
